Legal notice

Limitation of Liability

To the fullest extent permitted by applicable law, Meridian Wellness Systems’ and Meridian Pacifica Holdings LLC’s total aggregate liability to any Client arising out of or relating to any purchase, service, installation, product use, or any other matter connected to the Client’s relationship with MWS shall not exceed the total amount paid by that Client to MWS in connection with the specific transaction from which the claim arises.

In no event shall Meridian Wellness Systems or Meridian Pacifica Holdings LLC be liable for any indirect, incidental, consequential, punitive, exemplary, or special damages of any nature — including but not limited to lost profits, loss of business opportunity, property damage not directly caused by MWS’s own confirmed gross negligence, personal injury, medical expenses, or damages arising from reliance on health benefit information — regardless of whether MWS has been advised of the possibility of such damages. MWS is not a manufacturer, licensed contractor, healthcare provider, or installation company. Nothing in these Terms limits any right of the Client under non-waivable applicable consumer protection statutes.

Indemnification

By purchasing from Meridian Wellness Systems, the Client agrees to indemnify, defend, and hold harmless Meridian Wellness Systems, Meridian Pacifica Holdings LLC, their principals, officers, employees, representatives, and agents; the Installation Partner (153install / Complete2Install); and all manufacturer partners from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to the Client’s use or misuse of any Component; failure to comply with manufacturer instructions or safety requirements; failure to obtain medical clearance prior to use; failure to ensure site readiness; misrepresentation of any material fact; or any personal injury to the Client or any third party occurring in connection with any MWS System Component.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Hawaiʻi, without giving effect to any choice of law or conflict of law provisions. Any dispute that cannot be resolved informally through direct communication with MWS shall be resolved by final and binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) under its then-current applicable rules before a single neutral arbitrator in the County of Kauaʻi, State of Hawaiʻi. All proceedings shall be conducted on an individual basis only. No Client may bring or participate in any class action, consolidated arbitration, or representative proceeding against MWS or Meridian Pacifica Holdings LLC. In consumer disputes, MWS will pay all JAMS filing and administrative fees that exceed what the Client would pay to file a comparable claim in a court of competent jurisdiction. Before initiating arbitration, you agree to provide written notice to MWS describing the dispute and your requested resolution, allowing thirty (30) calendar days for MWS to respond or cure.

Intellectual Property

All content on the Meridian Wellness Systems website and in MWS marketing and client-facing materials — including all brand copy, taglines, design elements, imagery, the Systems Assessment tool, the tier architecture, the MERIDIAN Priority Concierge framework, and all written descriptions — is the proprietary intellectual property of Meridian Wellness Systems and Meridian Pacifica Holdings LLC. You are granted a limited, non-exclusive, non-transferable license to access and view website content for personal, non-commercial purposes only. No content may be reproduced, copied, distributed, modified, commercially used, or scraped without prior express written consent. Product names, trademarks, and brand identifiers belonging to all referenced manufacturers are the property of their respective owners and are used by MWS for identification and descriptive purposes only.

Force Majeure

MWS shall not be liable for any delay or failure to fulfill its obligations where such delay or failure results from causes beyond MWS’s reasonable control — including acts of God, natural disasters, pandemic conditions, government mandates, shipping carrier disruptions, manufacturer production delays, labor disputes, supply chain interruptions, cyberattacks, or other events that could not reasonably have been anticipated. MWS will notify the Client as promptly as practicable and will use commercially reasonable efforts to fulfill obligations as soon as conditions permit.

Modifications to Terms

MWS reserves the right to modify these Terms at any time. Modifications are effective upon posting to https://meridian.luxury. If you continue to use our website or services after modifications are posted, you accept the updated Terms. MWS will provide written notification of material changes to clients with active orders or active MERIDIAN Priority Concierge subscriptions.

Entire Agreement & Severability

These Terms, together with the Medical & Health Disclaimer, Privacy Policy, Cookie Policy, Accessibility Statement, and Assumption of Risk & Liability Waiver, constitute the entire agreement between the Client and MWS and supersede all prior representations, understandings, and communications, whether written or verbal. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.