Terms of service

TERMS & CONDITIONS OF SALE

Meridian Wellness Systems | A Division of Meridian Pacifica Holdings LLC | Effective Date: July 1, 2026

Section 1 — Acceptance of Terms

By accessing or using the Meridian Wellness Systems website at https://meridian.luxury, completing the MWS Systems Assessment, submitting a contact inquiry, executing a Purchase Agreement, signing the Assumption of Risk & Liability Waiver, or remitting payment to MWS, you — referred to throughout as “Client,” “Purchaser,” or “you” — agree to be fully and legally bound by these Terms and Conditions of Sale in their entirety.

These Terms, together with the Medical & Health Disclaimer, Privacy Policy, Cookie Policy, Accessibility Statement, and Assumption of Risk & Liability Waiver, constitute the complete and binding legal agreement between you and Meridian Wellness Systems, a division of Meridian Pacifica Holdings LLC. If you do not agree to any provision of these Terms, you must not proceed with a purchase or provide payment to MWS.

These Terms supersede all prior verbal representations, informal communications, promotional materials, and any prior versions of these Terms, unless otherwise stated in a written amendment executed by an authorized representative of MWS. MWS reserves the right to amend these Terms at any time. Amendments become effective upon posting to https://meridian.luxury or upon written notice to clients with active or pending orders. It is the Client’s responsibility to review the current Terms prior to completing any transaction.

Section 2 — Definitions

The following definitions apply throughout all documents in this legal package.

“Meridian Wellness Systems,” “MWS,” “we,” “us,” or “our” refers to the company operating under the name Meridian Wellness Systems, a division of Meridian Pacifica Holdings LLC, its principals, team members, representatives, and authorized agents.

“Client,” “Purchaser,” “Customer,” or “you” refers to the individual or entity who completes a Systems Assessment, submits a contact inquiry, signs a Purchase Agreement, or purchases any System or Component from MWS.

“System” refers to a complete Meridian Wellness Systems package comprising an infrared sauna or approved Alternate Sauna, a cold plunge unit, and a red light therapy bed, as designated by tier — Elevation, Activation, or Immersion.

“Component” or “Individual Component” refers to any single item purchased from MWS independently of a complete System — including any standalone sauna, cold plunge unit, or red light therapy bed.

“Alternate Sauna” refers to any traditional indoor, traditional outdoor, hybrid indoor, or hybrid outdoor sauna offered by MWS outside of the primary HTH Transcend TRS-3 infrared sauna lineup, available for Clients with specific spatial, aesthetic, or functional requirements as confirmed in writing by MWS.

“Manufacturer” refers to the original brand producing a specific Component, including but not limited to High Tech Health International, BlueCube, TheraLight (distributed through Aspen Live Well), Harvia, Finnleo, Thermasol, Finnish Sauna Builders, SaunaLife, Saunasnet, Almost Heaven Saunas, Sun Home, and any other manufacturer whose products appear within the MWS lineup.

“153install” or “Installation Partner” refers to Install by 153 (also operating as Complete2Install), the exclusive authorized third-party installation service engaged by MWS for sauna assembly and installation coordination.

“Purchase Agreement” refers to the signed written agreement between the Client and MWS specifying the purchased System or Components, the total purchase price, and all material transaction terms.

“Payment Confirmation” refers to MWS’s written confirmation that full payment has been received, verified, and cleared — which initiates the procurement and logistics process on the Client’s behalf.

“Assessment” or “Systems Assessment” refers to the MWS proprietary intake questionnaire designed to match prospective clients with the appropriate system tier and configuration based on stated goals, space requirements, lifestyle, and investment level. The Assessment is not a medical evaluation, health screening, or clinical assessment of any kind.

“MERIDIAN Priority Concierge” refers to the optional post-purchase protection and support service offered by MWS, providing ongoing warranty liaison, claim support, replacement coordination, and long-term client support for each Component for which the service has been activated.

Section 3 — Systems Assessment & Client Qualification

MWS operates a curated, intentional, client-specific engagement model. All prospective clients are required to complete the MWS Systems Assessment prior to the initiation of any Purchase Agreement. The Systems Assessment is a proprietary intake process designed to ensure that each Client is properly aligned with the correct System tier and Component configuration for their goals, space requirements, lifestyle, and investment level.

Completion of the Systems Assessment does not constitute a Purchase Agreement, a reservation of any specific product, a guarantee of service, or a commitment by MWS to enter into a transaction. MWS personally reviews every Systems Assessment submission and reserves the right, at its sole discretion, to determine whether a prospective Client is an appropriate fit for the Meridian Wellness Systems model. MWS may decline to proceed with any prospective Client for any lawful reason and is under no obligation to disclose the basis for such determination.

By completing the Systems Assessment, you consent to contact from the MWS Concierge team via email, phone, or text message (standard SMS rates may apply) to discuss your results, recommendations, and next steps. MWS will follow up within approximately twenty-four (24) business hours of Assessment submission.

Section 4 — Product Descriptions, System Components & Alternate Sauna Options

MWS curates and coordinates complete in-home wellness systems and Individual Components from a selection of premium, thoroughly vetted manufacturers. The current primary System lineup is as follows.

Elevation System — Tier 1: The Elevation System is MWS’s ultra-premium offering. Primary Components are the High Tech Health Transcend TRS-3 Smart Sauna (three-person indoor infrared); the BlueCube C3 Cold Plunge (RiverMode™ flow technology, 72" tub options, 14-gauge 316 marine-grade stainless steel, temperature range 37°F–70°F, manufactured in Redmond, Oregon); and the TheraLight 360i Full-Body Red Light Therapy System (48,000 GaAlAs LEDs, 165 mW/cm² irradiance, four independently controlled wavelengths at 633 nm, 810 nm, 850 nm, and 940 nm, integrated PEMF, pulsing 1–5,000 Hz, JBL sound, FDA-registered, Health Canada-approved, ISO 13485-certified, 240 V / 30 A).

Activation System — Tier 2: The Activation System is MWS’s premium second-tier offering. Primary Components are the High Tech Health Transcend TRS-3 Smart Sauna; the BlueCube C2 Cold Plunge (RiverMode™ flow technology, 54" or 60" tub options, 14-gauge 316 marine-grade stainless steel, temperature range 37°F–70°F); and the TheraLight 360 Full-Body Red Light Therapy System (48,000 GaAlAs LEDs, 165 mW/cm² irradiance, four independently controlled wavelengths at 633 nm, 810 nm, 850 nm, and 940 nm, pulsing 1–5,000 Hz, FDA-registered, Health Canada-approved, ISO 13485-certified).

Immersion System — Tier 3: The Immersion System is MWS’s entry-luxury offering. Primary Components are the High Tech Health Transcend TRS-3 Smart Sauna; the BlueCube C1 Cold Plunge (60" tub, 14-gauge 316 marine-grade stainless steel, temperature range 37°F–70°F, 18 GPM constant circulation, 20-micron filtration with ozone sanitation, 110/120 V / 20 A dedicated circuit); and the TheraLight FIT Full-Body Red Light Therapy System (28,480 GaAlAs LEDs, 100 mW/cm² irradiance, 60 J/cm² clinical dose in 10 minutes, four independently controlled wavelengths, pulsing 0–5,000 Hz, FDA-registered, Health Canada-approved, ISO 13485-certified, 110 V / 20 A standard outlet).

For Clients with specific spatial requirements, aesthetic preferences, or functional needs, MWS maintains a curated selection of pre-vetted Alternate Sauna options across all tiers, including traditional indoor, traditional outdoor, hybrid infrared-steam, and outdoor infrared configurations. Alternate sauna selections are confirmed in writing prior to inclusion in any Purchase Agreement. All pricing listed is subject to confirmation at the time of the Client’s quote. Custom System configurations outside the standard tiers are available upon request.

MWS makes every reasonable effort to ensure that all product descriptions, specifications, and representations in our materials are accurate and current at the time of presentation. Manufacturers may update specifications, materials, dimensions, features, and pricing without prior notice to MWS. MWS shall not be held liable for specification changes made by manufacturers after the execution of a Purchase Agreement, provided that such changes do not materially affect the core function or performance of the product as represented to the Client.

Section 5 — Pricing, Payment & Fees

Pricing Philosophy. Meridian Wellness Systems does not offer discounts, promotional pricing, price matching, coupon codes, referral credits, or any form of price reduction on any System or Individual Component, at any time, for any reason. All pricing is presented in United States Dollars (USD). System pricing incorporates all MWS coordination, curation, and service fees. Taxes and MWS service fees are included in the final pricing for complete Systems. Clients purchasing Individual Components outside of a complete System are responsible for applicable taxes as described below.

Full Payment Requirement. MWS does not accept deposits, partial payments, or installment arrangements in lieu of full payment. The complete purchase price of the selected System or Individual Component — as confirmed in the executed Purchase Agreement — is due and payable in full within five (5) business days of the Client’s execution of both the Purchase Agreement and the Assumption of Risk & Liability Waiver. MWS will not initiate any order with any manufacturer, supplier, or Installation Partner until full payment has been received, verified, and confirmed in writing.

Payment Window. If a Client is unable to remit full payment within the initial five (5) business day window, MWS will extend a thirty (30) calendar day grace period from the date of Purchase Agreement execution. Any partial payments made during this grace period are accepted in good faith and will be held by MWS pending receipt of the remaining balance. If full payment is not received within the thirty (30) calendar day window, the Purchase Agreement is considered void and all partial payments will be returned within five (5) to seven (7) business days, less MWS’s standard three and one-half percent (3.5%) service fee, which reflects administrative, coordination, and processing costs incurred during the engagement.

Preferred Payment Method. MWS’s strongly preferred payment method is direct bank wire transfer or ACH electronic funds transfer. These methods carry no transaction surcharge from MWS. Wire transfer and ACH instructions are provided directly to the Client upon execution of the Purchase Agreement.

Credit Card Payments. MWS accepts Visa, Mastercard, Discover, and American Express. All credit card transactions carry merchant processing fees that are the sole financial responsibility of the Client. These fees will be calculated, disclosed, and presented as a line item on the final invoice prior to processing. By general reference, processing fees for MWS transactions may range from approximately five hundred dollars ($500) to five thousand dollars ($5,000) or more depending on the total purchase price and card network used.

Taxes — Complete Systems. All applicable taxes and MWS service fees are incorporated into the final pricing for complete Elevation, Activation, and Immersion System packages.

Taxes — Individual Components. Clients purchasing Individual Components outside of a complete System package are responsible for all applicable federal, state, and local sales taxes on those components, presented as a separate line item on the invoice.

Section 6 — Order Process & Payment Confirmation

Upon receipt of a completed and approved Systems Assessment, MWS will contact the Client to discuss System selection, Alternate Sauna options if applicable, space requirements, electrical readiness, and installation logistics. No Purchase Agreement will be presented until MWS has confirmed the Client’s alignment with the selected System or Component configuration. No order is placed with any manufacturer until the Client has executed both the Purchase Agreement and the Assumption of Risk & Liability Waiver and full payment has been received and confirmed.

Upon receipt and verification of full payment, MWS will issue a written Payment Confirmation. This document marks the official initiation of the MWS fulfillment process. The Client is responsible for reviewing the Purchase Agreement and Payment Confirmation promptly and notifying MWS of any discrepancies within two (2) business days of receipt.

Section 7 — Shipping, Delivery & Lead Times

The MWS fulfillment process is designed to be intentional, well-coordinated, and handled with care. Estimated lead times by Component are as follows. The High Tech Health Transcend TRS-3 typically ships within four (4) to eight (8) weeks from Payment Confirmation. BlueCube cold plunge systems — manufactured in Redmond, Oregon — ship fully assembled with standard lead times of three (3) to six (6) weeks, and include complimentary freight shipping within the continental United States. TheraLight red light therapy systems typically arrive within five (5) to seven (7) business days of order placement. For Alternate Sauna selections, lead times vary by manufacturer and model and may range from eight (8) to sixteen (16) weeks.

For complete System purchases, MWS coordinates delivery and installation scheduling across all three Components so that, where logistics permit, all deliveries and the installation appointment occur within the same coordinated window. Clients should anticipate a total lead time of approximately six (6) to twelve (12) weeks from Payment Confirmation for a complete System to be delivered and installed. A specific, updated timeline will be confirmed with each Client upon Payment Confirmation.

The Client is responsible for ensuring the delivery address is accessible to standard freight vehicles and that a responsible adult eighteen (18) years of age or older is present to sign for and inspect all arriving Components. Upon delivery, the Client must immediately inspect all packaging and the visible condition of every Component. Any damage, shortage, or discrepancy must be noted on the delivery receipt at the time of delivery and reported to MWS in writing within twenty-four (24) hours. Risk of loss passes to the Client upon delivery to the designated address.

MWS currently serves clients within the continental United States and the State of Hawaiʻi. Clients in Alaska, US territories, or international locations should contact MWS at info@meridian.luxury to discuss availability and any applicable freight surcharges.

Section 8 — Installation

MWS has engaged 153install (Install by 153 / Complete2Install) as its primary authorized installation service partner for the professional assembly and placement of sauna Components. 153install is the exclusive authorized North American installer for High Tech Health International saunas. Installation services include in-home delivery, professional panel-by-panel assembly and structural setup, internal wiring harness connection and control panel configuration, test operation of the assembled unit, and removal of all packaging materials.

TheraLight red light therapy systems are delivered and placed by carrier or authorized representative, with on-site setup, operational verification, and user orientation provided by TheraLight’s manufacturer service team as part of the delivery and warranty package. All BlueCube cold plunge models arrive fully assembled and palletized; upon placement, the Client or a qualified electrician completes the final electrical hookup, hose union connections, and water fill.

Installation services cover the professional assembly and placement of Components as described and do not include structural modifications to the home, electrical panel upgrades, plumbing installation, permanent anchoring, custom cabinetry integration, or any work outside the defined scope of professional wellness equipment assembly and placement. The Client is solely responsible for ensuring all electrical circuits are installed by a licensed electrician and are fully operational prior to the scheduled Installation Date. If the installation site is not fully prepared on the scheduled Installation Date and a return visit is required, the Client will be responsible for all rescheduling fees and any additional freight or labor costs.

Section 9 — Cancellations, Returns & Refunds

Cancellation Grace Period. Clients who wish to cancel their order following receipt of Payment Confirmation have a seventy-two (72) hour cancellation window measured from the time of written Payment Confirmation. MWS will make every reasonable effort to accommodate cancellations received within this window; however, MWS cannot guarantee that all Components can be cancelled, as certain manufacturers may initiate production or shipment immediately upon order receipt. The Client will be promptly notified of which, if any, Components could not be cancelled.

MWS Service Fee on All Cancellations. In the event of any cancellation — whether within or after the seventy-two (72) hour window — MWS will withhold a three and one-half percent (3.5%) service fee from the total amount paid. This fee reflects MWS’s coordination, administrative, and processing costs and is non-negotiable and non-refundable. MWS will waive this fee as a one-time courtesy if and only if the cancelling Client executes a new Purchase Agreement for a complete System of equal or greater value within thirty (30) calendar days of the original cancellation date.

Cancellation After Shipment. If any Component has entered active transit at the time a cancellation request is received, MWS will assess its standard 3.5% service fee independently on each Component that must be returned after having shipped, in addition to any applicable manufacturer restocking fees and non-refundable freight costs. The Client must refuse delivery of any in-transit Component for it to be eligible for return. Acceptance of delivery after a cancellation request removes that Component from return eligibility.

Manufacturer Restocking Fees. High Tech Health International permits returns within thirty (30) days of delivery in new, unassembled condition in original packaging, with actual return shipping costs deducted. BlueCube assesses a twenty-five percent (25%) restocking fee on all standard returned units; custom-built BlueCube units are non-refundable under any circumstances. TheraLight assesses a twenty-five percent (25%) restocking fee on all approved returns, plus freight and physical removal costs; TheraLight will not accept returns after ninety (90) days from the original purchase date. All manufacturer restocking fees are the Client’s sole financial responsibility.

No Returns on Installed Products. Once any Component has been assembled, installed, connected, powered, or placed in its intended operational position, that Component is considered used and is ineligible for return or refund, except in the case of a confirmed manufacturer defect covered under the applicable manufacturer warranty.

Custom & Special-Order Components. Any Component ordered in a custom configuration, finish, size, color, or specification at the Client’s specific request is non-returnable and non-refundable once the order has been placed with the manufacturer, under any circumstances.

Section 10 — Manufacturer Warranties

Each Component in a Meridian Wellness Systems package carries the warranty of its respective manufacturer. MWS is a coordination and curation company — not a manufacturer — and does not independently warrant any product beyond its service coordination role. Clients are strongly encouraged to obtain, review, and retain all original warranty documentation from each manufacturer at the time of delivery and to register each warranty promptly upon receipt.

The High Tech Health Transcend TRS-3 Smart Sauna carries a five (5) year warranty on the wood structure, infrared heaters, and heating electronics from the date of delivery; the integrated Bluetooth audio system carries a separate one (1) year warranty. The warranty is non-transferable and does not cover normal wear and tear, cosmetic deterioration, damage from misuse, or improper installation.

BlueCube C1, C2 & C3 Cold Plunges carry a three (3) year full residential warranty and a one (1) year full commercial warranty — bumper-to-bumper, covering all labor, return shipping, components, plumbing, electrical, and filtration at no cost to the Client, with no deductibles. An optional five (5) year extended warranty is available. The stainless-steel frame and 14-gauge 316 marine-grade tub carry an independent fifteen (15) year structural warranty. All BlueCube warranties are non-transferable.

The TheraLight 360i carries a five (5) year system warranty plus an industry-exclusive lifetime LED warranty covering replacement of any failed light-emitting diodes for the life of the unit for the original purchaser. The TheraLight 360 carries the same five (5) year system warranty and lifetime LED warranty. The TheraLight FIT carries a three (3) year system warranty plus the same lifetime LED warranty. All TheraLight warranties extend only to the original purchaser; warranty transfer requires written approval and formal recertification review by TheraLight. Any approved return is subject to a twenty-five percent (25%) restocking fee plus freight and bed removal costs.

Warranty terms for Alternate Sauna selections vary by manufacturer and will be provided in writing at the time of alternate sauna selection and confirmed at delivery. All warranty claims for Components without an active MERIDIAN Priority Concierge enrollment are managed directly between the Client and the applicable manufacturer.

Section 11 — MERIDIAN Priority Concierge

MERIDIAN Priority Concierge is MWS’s optional post-purchase protection and support service, available for each individual Component in a Client’s System. It is not included in the price of any System or Individual Component and must be enrolled in separately for each Component the Client wishes to cover.

For each enrolled Component, MWS serves as the Client’s personal liaison for all warranty communications, defect reports, replacement coordination, extended warranty enrollment, and manufacturer service interactions. MWS initiates warranty claims on the Client’s behalf, manages all manufacturer communications throughout the resolution process, coordinates any required component replacement or service visits, and keeps the Client informed at every step.

Enrollment Window. MERIDIAN Priority Concierge may be added to any Component at the time of purchase or at any time within three hundred sixty-five (365) calendar days of that Component’s confirmed order placement date. After 365 days, enrollment closes permanently. No exceptions.

Pricing — Complete System Coverage:

  • Standard Enrollment (within 90 days of confirmed order placement): $2,000 for the initial two (2) year term; $1,000 per year annual renewal thereafter.
  • Late Enrollment (91–365 days): $3,000 for the initial two (2) year term; $1,000 per year annual renewal thereafter.

Pricing — Individual Component Coverage (per component):

  • Standard Enrollment (within 90 days): $850 per component for the initial two (2) year term; $500 per component per year annual renewal thereafter.
  • Late Enrollment (91–365 days): $1,000 per component for the initial two (2) year term; $500 per component per year annual renewal thereafter.

Annual renewal invoices will be issued at least thirty (30) days before each renewal date. The Client must notify MWS in writing prior to the renewal date to cancel. Clients have a ninety (90) day window from the conclusion of the current coverage term to renew at standard rates; late renewal pricing applies after this window. MERIDIAN Priority Concierge enrollment fees are non-refundable once activated and confirmed by MWS. No partial or pro-rated refund will be issued for early cancellation except in the limited circumstance where MWS is demonstrably unable to perform its obligations due to a cause within MWS’s direct control that is not cured within thirty (30) calendar days of written notice.

Clients who do not activate MERIDIAN Priority Concierge for a given Component are solely responsible for managing all warranty claims, defect reports, and manufacturer service communications for that Component directly with the applicable manufacturer.

Section 12 — Warranty Claims Procedure

Clients with MERIDIAN Priority Concierge notify MWS in writing at concierge@meridian.luxury with their full name, Purchase Agreement reference number, the affected Component, a detailed description of the issue, and photographic or video documentation where applicable. MWS will assess the report and initiate contact with the applicable manufacturer within two (2) business days.

Clients without MERIDIAN Priority Concierge are solely responsible for contacting the applicable manufacturer directly. General product support inquiries may be directed to support@meridian.luxury; however, MWS bears no responsibility for managing warranty claims for any Component without an active MERIDIAN Priority Concierge enrollment. Manufacturer contact information: High Tech Health International — www.hightechhealth.com; BlueCube — www.bluecubebaths.com | service@bluecubebaths.com; TheraLight / Aspen Live Well — www.aspenlivewell.com.

All Clients are advised to retain all original packaging materials for a minimum of thirty (30) days following delivery.

Section 13 — Limitation of Liability

To the fullest extent permitted by applicable law, Meridian Wellness Systems’ and Meridian Pacifica Holdings LLC’s total aggregate liability to any Client arising out of or relating to any purchase, service, installation, product use, or any other matter connected to the Client’s relationship with MWS shall not exceed the total amount paid by that Client to MWS in connection with the specific transaction from which the claim arises.

In no event shall Meridian Wellness Systems or Meridian Pacifica Holdings LLC be liable for any indirect, incidental, consequential, punitive, exemplary, or special damages of any nature — including but not limited to lost profits, loss of business opportunity, property damage not directly caused by MWS’s own confirmed gross negligence, personal injury, medical expenses, or damages arising from reliance on health benefit information — regardless of whether MWS has been advised of the possibility of such damages. MWS is not a manufacturer, licensed contractor, healthcare provider, or installation company. Nothing in these Terms limits any right of the Client under non-waivable applicable consumer protection statutes.

Section 14 — Indemnification

By purchasing from Meridian Wellness Systems, the Client agrees to indemnify, defend, and hold harmless Meridian Wellness Systems, Meridian Pacifica Holdings LLC, their principals, officers, employees, representatives, and agents; the Installation Partner (153install / Complete2Install); and all manufacturer partners from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to the Client’s use or misuse of any Component; failure to comply with manufacturer instructions or safety requirements; failure to obtain medical clearance prior to use; failure to ensure site readiness; misrepresentation of any material fact; or any personal injury to the Client or any third party occurring in connection with any MWS System Component.

Section 15 — Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Hawaiʻi, without giving effect to any choice of law or conflict of law provisions. Any dispute that cannot be resolved informally through direct communication with MWS shall be resolved by final and binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) under its then-current applicable rules before a single neutral arbitrator in the County of Kauaʻi, State of Hawaiʻi. All proceedings shall be conducted on an individual basis only. No Client may bring or participate in any class action, consolidated arbitration, or representative proceeding against MWS or Meridian Pacifica Holdings LLC. In consumer disputes, MWS will pay all JAMS filing and administrative fees that exceed what the Client would pay to file a comparable claim in a court of competent jurisdiction. Before initiating arbitration, you agree to provide written notice to MWS describing the dispute and your requested resolution, allowing thirty (30) calendar days for MWS to respond or cure.

Section 16 — Intellectual Property

All content on the Meridian Wellness Systems website and in MWS marketing and client-facing materials — including all brand copy, taglines, design elements, imagery, the Systems Assessment tool, the tier architecture, the MERIDIAN Priority Concierge framework, and all written descriptions — is the proprietary intellectual property of Meridian Wellness Systems and Meridian Pacifica Holdings LLC. You are granted a limited, non-exclusive, non-transferable license to access and view website content for personal, non-commercial purposes only. No content may be reproduced, copied, distributed, modified, commercially used, or scraped without prior express written consent. Product names, trademarks, and brand identifiers belonging to all referenced manufacturers are the property of their respective owners and are used by MWS for identification and descriptive purposes only.

Section 17 — Force Majeure

MWS shall not be liable for any delay or failure to fulfill its obligations where such delay or failure results from causes beyond MWS’s reasonable control — including acts of God, natural disasters, pandemic conditions, government mandates, shipping carrier disruptions, manufacturer production delays, labor disputes, supply chain interruptions, cyberattacks, or other events that could not reasonably have been anticipated. MWS will notify the Client as promptly as practicable and will use commercially reasonable efforts to fulfill obligations as soon as conditions permit.

Section 18 — Modifications to Terms

MWS reserves the right to modify these Terms at any time. Modifications are effective upon posting to https://meridian.luxury. If you continue to use our website or services after modifications are posted, you accept the updated Terms. MWS will provide written notification of material changes to clients with active orders or active MERIDIAN Priority Concierge subscriptions.

Section 19 — Entire Agreement & Severability

These Terms, together with the Medical & Health Disclaimer, Privacy Policy, Cookie Policy, Accessibility Statement, and Assumption of Risk & Liability Waiver, constitute the entire agreement between the Client and MWS and supersede all prior representations, understandings, and communications, whether written or verbal. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

Section 20 — Contact Information

Meridian Wellness Systems | A Division of Meridian Pacifica Holdings LLC
Website: https://meridian.luxury | General: info@meridian.luxury | Concierge: concierge@meridian.luxury | Support: support@meridian.luxury
Toll-Free: 1 (888) 768–5870 | Direct: 1 (808) 855–6505
Hours: Monday–Friday, 6:00 AM–6:00 PM HST
Mailing Address: 2-3675 Kaumualii Hwy, #136, Lawa’i, HI 96765