THE MERIDIAN EXPERIENCE
THE MERIDIAN EXPERIENCE
Luxury Wellness Concierge, from Consultation through Installation.
Luxury Wellness Concierge, from Consultation through Installation.
UNCOMPROMISING ATTENTION
A CURATED WELLNESS EXPERIENCE
CONSULTATION TO INSTALLATION
Luxury Without the Complications of a Custom Build
ADVISE SELECTION
MERIDIAN advises you on the luxury wellness system best suited to your needs, goals, home, and lifestyle.
ARRANGE EVERYTHING
MERIDIAN arranges your purchases, site preparation, and delivery & installation on your behalf.
COMPLETE INTEGRATION
MERIDIAN delivers, installs and tests your luxury wellness system with white glove precision.
ONGOING CONCIERGE
MERIDIAN Priority Concierge™ provides dedicated support and warranty coordination beyond installation.
THE MERIDIAN EXPERIENCE™
THE MERIDIAN EXPERIENCE™
Every MERIDIAN Experience follows six carefully coordinated stages designed to provide clarity, communication, and confidence from beginning to end.
01 | PRIVATE CONSULTATION
30 MINUTES
Private Discovery
Every MERIDIAN Experience™ begins with a private consultation. We'll discuss your wellness priorities, home environment, timeline, and what you're looking to achieve while answering your questions and introducing you to our approach.
This conversation gives us the insight needed to determine the right path forward and begin shaping a system around your needs.
02 | SYSTEM SELECTION & ORDERING
WEEKS 1 - 2 (installation timelines will vary)
Your Curated Recommendation
Based on what we learn, we'll guide you through the components best suited to your goals, home, and preferences. Once your system is confirmed, MERIDIAN coordinates procurement directly with each manufacturer on your behalf.
One system. One point of contact. No need to navigate multiple manufacturers independently.
03 | PROJECT COORDINATION
WEEKS 2 - 12 (installation timelines will vary)
Dedicated Project Coordination
With your system underway, your dedicated Concierge oversees the moving parts behind the experience—from manufacturer communication and order progress to scheduling, delivery timelines, installer coordination, and the details required to keep your project moving forward.
You'll also have access to your private MERIDIAN Client Portal, giving you one place to follow the progress of your Experience, view current status and upcoming milestones, complete requested tasks, securely upload documents, and communicate directly with Concierge.
04 | INSTALLATION PREPARATION
WEEKS 4 - 8 (installation timelines will vary)
Site Preparation Commences
Before your components arrive, we coordinate the requirements necessary to prepare your home for installation. Depending on your system, this may include electrical or plumbing work, site readiness, access requirements, placement confirmation, and scheduling with the appropriate trades.
Through your Client Portal, you'll receive preparation requirements, complete requested tasks, upload necessary documents or photos, and confirm important installation details.
05 | WHITE-GLOVE INSTALLATION
WEEKS 4 - 12 (installation timelines will vary)
Installation & Commissioning
As your components arrive, MERIDIAN coordinates delivery and professional installation with the appropriate manufacturers, freight providers, installers, and trades—helping ensure each stage occurs in the proper sequence.
Your Client Portal keeps delivery dates, installation schedules, confirmations, outstanding tasks, and important updates accessible throughout the final stages of your project.
06 | PRIORITY CONCIERGE
Week 1 and Beyond!
Dedicated Concierge, Beyond Delivery
Once your MERIDIAN System is installed, the project may be complete—but your relationship with MERIDIAN isn't.
MERIDIAN Priority Concierge provides continued support throughout ownership, giving you a familiar resource when you need assistance with your components, manufacturer communication, warranty matters, service coordination, or other ownership needs.
Your Client Portal remains your central place for system information, important documents, direct communication, and access to Concierge.
MERIDIAN PRIORITY CONCIERGE™
MERIDIAN PRIORITY CONCIERGE™
Included with every MERIDIAN System
Every MERIDIAN System purchase includes one year of Priority Concierge, extending the MERIDIAN experience beyond installation and into your first year of ownership. At the end of your included year, Priority Concierge may be renewed annually, giving you the option to continue your concierge relationship for years to come.
Private Consultations,
by appointment
Speak with a MERIDIAN System Concierge about your goals, your space, and your installation timeline.