Priority Concierge Protection includes MERIDIAN’s post-purchase advocacy and support for your covered system or component. This includes warranty registration, warranty claims support and manufacturer advocacy, recall and safety notification monitoring, extended warranty enrollment assistance, system transfer support, an annual dedicated review, proactive product and upgrade notifications, priority access and response, and ownership documentation management. It is designed to ensure that every important ownership detail is handled on your behalf, with direct access to the MERIDIAN team throughout your coverage period.

No. Priority Concierge Protection is not a warranty and does not replace the manufacturer protections that already come with your system components. It is MERIDIAN’s advocacy and support service, which means we manage registrations, claims navigation, manufacturer communication, documentation oversight, and related ownership details on your behalf. Manufacturer warranties remain in place, and all final warranty decisions continue to rest with the manufacturer.

Priority Concierge Protection is most valuable when it begins at the start of your ownership. Standard pricing applies when you enroll within the first ninety (90) days of confirmed order placement. After that, enrollment remains available at an adjusted rate to reflect the additional onboarding and documentation review required. Enrollment closes permanently three hundred sixty-five (365) days after confirmed order placement, and once that window closes, coverage cannot be added under any circumstances.

At the end of your initial term, annual renewal is optional and billed only if you choose to continue coverage. Renewal invoices are issued at least thirty (30) days before the applicable renewal date, and you have a ninety (90) day renewal window. If you renew within that window, standard annual renewal pricing applies. If the renewal window lapses and you still wish to continue coverage, reinstatement remains available at an adjusted rate for the current year, after which standard renewal pricing resumes. If coverage is not renewed and reinstatement is not requested, coverage simply concludes at the end of the active term.